Privacy Policy

Privacy Policy

Introduction

Welcome to https://brownsville-texas-off-road-hitches.rgvtruckparts.com! We are dedicated to protecting your privacy and ensuring a secure online experience while using our website, applications, services, and products. This Privacy Policy explains how we collect, use, and safeguard the personal information of our users in accordance with various global data protection regulations.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://brownsville-texas-off-road-hitches.rgvtruckparts.com.
  2. Any mobile applications or services offered by us.
  3. Interactions through emails, phone calls, text messages, and other communication channels.
  4. All data collected through our online forms, surveys, and feedback mechanisms.

Please note that this policy does not extend to third-party platforms or services linked to our website, each of which has its own privacy practices. We encourage you to review the privacy policies of these external entities before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following ways:

  1. Using Our Services: When you sign up as an authorized user or access our applications, we collect and process data necessary for providing our services.
  2. Website Visits: Information is collected when you interact with our websites, including browsing behavior and IP addresses.
  3. Communication: We may reach out to you via newsletters, emails, calls, or SMS messages, which also falls under the scope of this policy.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. These include:

  1. Account Information: Details related to your user account creation and management, such as usernames, passwords, and profile settings.
  2. Payment Information: Data associated with transactions, including payment method details, billing addresses, and purchase history.
  3. Financial Information: Banking information or financial records required for processing payments.
  4. Purchase Information: Details of products or services you have bought from us, including order numbers, delivery addresses, and product preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to enable personalized services.
  6. Location Data: Information about your geographic location when using our GPS-enabled services.
  7. Feedback: Your opinions, comments, and suggestions about our products or services.
  8. Social Media Information: Data collected from social media platforms when you interact with us on these platforms (e.g., profile pictures, posts).
  9. Product Information: Details about products you’ve shown interest in, viewed, or purchased.

We collect this data through direct input from users, tracking technologies, and partnerships with third-party service providers.

Cookies

We use cookies to enhance your browsing experience and gather analytics on our website:

  • Strictly Necessary: These cookies are essential for the basic functionality of our website. They enable core features like secure sign-in and account management.
  • Preference: Used to remember user preferences, such as language settings and display options.
  • Analytics: Help us analyze traffic and understand how users interact with our site, enabling us to make improvements.

Users can manage their cookie choices through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected, unless a longer period is required by law or for legitimate business interests. Once the retention period expires or when the purpose changes, we delete or anonymize your personal data securely.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption protocols for secure communication and data storage.
  • Third-Party Processors: Secure third-party partners process data on our behalf while adhering to strict confidentiality agreements.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we comply with applicable laws to ensure child privacy.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask us to correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Request the deletion of your data under certain circumstances.
  • Restriction: Limit our use of your data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your rights.

To exercise these rights or file complaints, please contact our Data Privacy Team at [email protected].

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website with an updated revision date. We encourage users to review this policy periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or data access/correction queries, please reach out to our team:

Email: [email protected]
Mail: Privacy Team, Brownsville Texas Off-Road Hitches, [Address], [City, State, Zip]